The very goal of Social Collaboration tools is to help organizations collaborate freely and use the full potential of each of its employees and customers along the way.
What is documented:
Collections of documents
What is not well documented:
Discussions, questions, answers
Emerging experts and their opinions
Ignite your business by changing the way information is exchanged among your team; remove the unnecessary barriers. Capture the knowledge deeply rooted in your company to give you a competitive edge by using a natural social approach. Go from the "know-what" on paper to the "know-how" in people's heads. Drive the engagement with your customers and your team.
15% More Productivity*
38% More Job satisfaction
The company-wide benefits of Social Collaboration are based on the two fundamental aspects of the organization: (1) Its operation efficiency, and (2) Its business growth. The viral effect of the social approach bolsters engagement with your teams and customers with profound ROI impacts.
Corporate communications and alignment are one of the most impacted areas of the organization, leading to better strategic alignment amongst team members.
13% More Sales per rep
22% Less Deal cycle time
28% Less Time to develop new collateral
“NuajSpace provides a platform that allows each and every employee to connect, collaborate and create”
The inherent structure of sales organizations provides even more business benefits. The time to close a deal is dramatically improved by ensuring that stakeholders are closely collaborating in the different stages of the deal and following progress in realtime while avoiding confusing email chains.
9% Less Customer service cost
Allowing customers to participate and collaborate closely with your organization creates exceptional opportunities that drive powerful engagements and strong competitive advantages. Customer facing engagements lead to greater customer satisfaction and lower support costs.
* Results of an industry survey conducted with organizations about the benefits of social collaboration in their businesses. Actual improvement may vary.